Our craft is based in the central portion of the city. A request for Air Med's service comes via radio and/or telephone from the on-scene public safety commanders and ONLY after clearing the request by way of the EMS Duty Shift Commander.
Once the aircraft is dispatched and en route, the focus shifts to preparation at the pickup location. After confirming navigational information with the pilot, which includes the course and distance to the landing area, and the estimated time of arrival (ETA), additional pertinent information received is transmitted to the flight team on the aircraft by the Landing Zone Officer.. This information may include ground contacts, radio call signs and frequencies, updated patient status, and landing zone information.
After this is done, the Flight Medic alerts the receiving facility to provide a brief overview of the patient situation and condition, and an approximation of the patient�s arrival time. When the aircraft is en route to the receiving facility, an update of the ETA is forwarded to the receiving facility. Throughout the air transport process, on line communications with the medical command physician is available to the medical flight team. Communications with referring and receiving squads and units is available to the flight team by way of an extensive array of communications capabilities on board the aircraft and our Communications Center.
Post Flight and Other Responsibilities
Once the aircraft has arrived at the receiving hospital, all pertinent information collected during the transport is compiled in the computer and appropriate portions are transmitted to the pilot and flight team for use in their documentation.