Virginia Beach Emergency Communications
(VB911) receives and processes citizens’ calls
for service by Police, Fire, and EMS personnel.
Calling "911" is specifically used for emergencies
(police, fire, EMS) where an immediate response is required from emergency personnel.
Public safety assistance that is not an emergency or that originates from outside the calling area can be requested by dialing (757) 385-5000.
Citizens should dial "911" only when they have an emergency:
since 2005 by the
Commission on Accreditation for
Law Enforcement Agencies, Inc., (CALEA®)
Note: Email access to VB911 is not intended for the relay of emergency and non-emergency requests for public safety responses. If you need police, fire or emergency medical assistance in Virginia Beach, contact VB911 at 757-385-5000, or by dialing 9-1-1 if you are within Virginia Beach.