How do I contact the DMV?
The DMV has one customer service contact number for Virginia which is handled in Richmond, Virginia. The number is 1-804-497-7100. Due to budget constraints, DMV no longer has a toll free number.
What Hours is DMV Select open? Monday - Friday , 8:30 am - 4:30 pm
Can I renew my Virginia Driver's license at the DMV Select?
No, we can only assist with vehicle related issues. For driver's licenses and ID cards, you must visit a full-service DMV location.
Can you help with all vehicle title and registration business?
We can assist you with most vehicle transactions.
Can I renew my registration even if I don't have the renewal notice mailed to me from DMV?
Absolutely, you simply need to fill out DMV form VSA-14.
Can you replace my license plates?
Yes, you simply need to give us your VA driver's license number and complete DMV form VSA-14.
I have purchased a vehicle. I need to title the vehicle and purchase license plates. Can you help me?
Yes. Click here for details on what is needed - DMV: Titling a Vehicle in Virginia.
Can you transfer my license plates from my old vehicle that I sold, to my new vehicle?
Yes, we can title the new vehicle and transfer your old license plates to the new vehicle as long as the plates are active. We can also update DMV's system with the sold information on the old vehicle and we can prorate your personal property tax bill on the old vehicle. Click here for details on what is needed - DMV: Titling a Vehicle in Virginia.
My spouse is deceased. We owned a vehicle together with rights of survivor. Can you remove the name from the title?
Yes, you will need to complete DMV form VSA-66 and furnish a death certificate. We can help you complete that form and issue a replacement title.
Can I turn my plates in to you?
Yes, you can surrender the plates to us. If there are more than six months remaining in the registration period, we will process your refund. You should receive a check from DMV headquarters in about 30 days.
I have just moved to Virginia. I need to title and register my vehicle in this state, can you help me?
Yes. Click here for details - DMV: New to Virginia. Although we can't assist you with your driver's license, you may click here to view acceptable proof documents necessary when applying for a license or photo identification card.
Can I purchase a personalized plate from you?
Yes. We can check to see if the plate is available and place your order. You will need to complete DMV Form VSA-10. Personalized plates are usually mailed to you in 4-6 weeks.
Can I purchase a plate with a special image from you, such as the Virginia Beach plate?
We do have a limited stock of special image plates. However, we can order any special image plate that is available from DMV. Click here for the plate images that are available - DMV: View Specialized License Plates.
I paid off my vehicle and my bank has sent me my title. It indicates that the lien is satisfied. Do I need to notify DMV? Can you help me?
Yes, we can check DMV records and update if needed to indicate that you no longer have a lien on your vehicle. You will need to complete DMV Form VSA-66.