Payment Options

The City Treasurer Will Accept Online Payments For:

Public Utilities and Public Works Combined Services Bill Click here to make a payment using your debit/credit card or a bank transfer. A $1.95 convenience fee will be charged. Want to avoid convenience fees? - Free bank transfer (ACH) payments are available to customers choosing our paperless billing option. As an eBill customer, your billing statements will be securely emailed to you, with an option to pay directly from the eBill itself. Click here to learn more and sign up. - Set up free automatic recurring payments to ensure your bill is always paid on time. With each billing cycle, payments will be automatically withdrawn from your bank account. To login, you will need to enter your 16-digit Public Utilities Account Number, e.g. 0001234530123456 (with leading zeroes, no dashes), and your Service Address zip code, e.g. 23456. Click here to learn more about paying your Public Utilities and Public Works combined services bill.
Personal Property Taxes The City provides two different options for paying your personal property taxes online. One option allows you to enroll for current and future personal property tax payments using your checking account, last name and Bill Number. The second option allows a one time payment using a major credit card and the bill number. Click here to pay via electronic check (no fee). Click here to pay with a major credit card (2.5% fee/ $2.95 minimum).
Real Estate Taxes Citizens also have two ways to pay Real Estate Taxes online. One option allows you to enroll for current and future Real Estate Tax payments using your checking account, GPIN number, and your 5 digit zip code. The second option allows a one time payment using a major credit card and the bill number. Click here to pay via electronic check (no fee). Click here to pay with a major credit card (2.5% fee/ $2.95 minimum).
Parking Tickets There are two ways to pay parking tickets online. One option allows you to use your checking account and all you need is your checking account and the ticket. You may also pay using a major credit card and information from the ticket. An additional fee is applicable. Click to pay via electronic check (no fee). Click here to pay with a major credit card ($4.95 fee).

Please note our Return Check Policy consists of a $35.00 fee for each returned item and includes any ACH online check payments as authorized by Code of Virginia 15.2-106. In addition, the owner of the account and possibly the writer of the check will be placed on a cash only basis for one year.

Additional Accepted Methods of Payment:

Pay in Person

Pay in person at any of our four convenient locations with cash, check, money order, Visa, MasterCard, American Express or Discover. A 2.5% service fee will be applied to all credit card transactions. Each of these locations also feature a drop box for check or money order payments only, no cash.

Pay by Mail

Pay by check or money order through U.S. Postal Service or other delivery carrier of your choice to:

John T. Atkinson, City Treasurer

Municipal Center – Building 1

2401 Courthouse Drive

Virginia Beach, VA 23456-9018.

If you do not have your bill, please note what you are paying and a bill/account number so that your payment will be properly applied.

Pay by Phone

Pay Personal Property Tax or Real Estate Tax with a major credit card (2.5% fee):
Call 1(866) 515-8162

Pay Parking Tickets with a major credit card ($4.95 flat fee):
Call 1(866) 515-8162

Pay Personal Property Tax, Real Estate Tax or Parking Tickets via the Virginia Beach payment call center using a major credit card (2.5% fee).

Call (757) 385-8968

Pay Public Utilities/Storm Water Bill with a major credit card ($1.95 convenience fee):

Call 1(866) 247-6958.

Paying via phone with the city's payment call center is available pending staff availability. Normal Center hours: Mon. - Fri., 8:30 a.m. to 11:00 a.m. At times of low Treasurer staffing, this operation may not be available.

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The City Treasurer, John T. Atkinson is committed to providing high-quality service to our citizens and to maintaining the highest accountability while providing safe and secure payment options.