As a service provided to other City Departments, the Treasurer's Office assists in the mailing and the collection of charges owed to them. The City Treasurer currently bills on behalf of the following departments: Animal Control, Human Services, Planning, Police/False Alarms, Public Works, Public Utilities, VBCPS (School Board), Traffic Engineering, and Zoning. Please note the City Treasurer's Office does not resolve disputes on the fees generated on behalf of another department. If there is a discrepancy or you wish to dispute the fee please contact the department that initiated the invoice. The department's point of contact information is listed on the invoice below your address.
If you would like to discuss your payment, late fees or set up a payment arrangement, please contact the current Invoice liaison at (757) 385-8505.
If your invoice is older than 60 days, your account has been turned over to our Delinquent Collections department. As with any delinquent account, we will use any and all collection avenues to satisfy the account in full.