City of Virginia Beach Department of Public UtilitiesThe Department of Public Utilities provides water and sanitary sewer services to Virginia Beach citizens. Virginia Beach's public water supply is in full compliance with all federal and state drinking water standards. Use this website to find information on water quality, wise water use, and Public Utilities projects. The Customer Service section contains convenient online forms to pay online, request services, and report non-emergency problems. CONTACT INFORMATION
| Monday through Friday, 8 a.m. - 5 p.m. |
| Email | water@vbgov.com |
| Customer Service | 757-385-4631 or 1-866-697-3481 |
| Sewer backup/main break | 757-385-1400 |
| TTY | 711 |
| | |
| Nights, weekends, and holidays |
| Emergency Assistance | 311 or 757-385-3111 |
| TTY | 911 |
|
Contact Information:
|
| Public Utilities Business Division |
| 2405 Courthouse Dr. |
| Municipal Center, Bldg. 2 |
| Virginia Beach,
VA
23456 |
| Direct: (757) 385-4631 |
| Fax: (757) 385-4925 |
| water@vbgov.com |
Hours of Operation:
Monday - Friday
, 8 a.m. - 5 p.m.
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